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🍵 Privacy Policy

Effective Date: November 2025

 

At Equal Grounds Community Café, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, place an order, or interact with our brand online.

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1. Information We Collect

We may collect the following types of information:

Personal details such as your name, email address, shipping address, and phone number when you place an order or contact us.

Payment information is processed securely through our third-party payment providers. We do not store full credit card numbers on our servers.

Technical data, such as your IP address, browser type, and device information, is collected to help us improve website performance.

Cookies and tracking technologies to remember your preferences and enhance your shopping experience.

 

2. How We Use Your Information

We use your information to:

Process and fulfill orders.

Communicate with you regarding your purchase or inquiries.

Improve our products, services, and website experience.

Send marketing updates (only if you have opted in).

Comply with legal and security obligations.

 

3. Sharing Your Information

We do not sell or rent your personal information. We may share limited data with trusted service providers who assist us in operating the website, processing payments, shipping products, or managing email communications. These partners are obligated to protect your data.

 

4. Data Security

We implement appropriate security measures to protect your information against unauthorized access, alteration, or disclosure. However, no online transmission is completely secure, so we cannot guarantee absolute security.

 

5. Your Choices

You may unsubscribe from marketing emails at any time.

You may request access to, correction of, or deletion of your personal data by contacting us at contact page.

You can disable cookies through your browser settings.

 

6. Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal data from minors.

 

7. Updates to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted here with a new effective date.​​

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☕ Website Terms and Conditions

Effective Date: November 2025

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By accessing or using this website, you agree to the following terms and conditions.

Please read them carefully before making a purchase or using our services.

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1. Use of the Site

Equal Grounds Community Café provides this website for lawful purposes only. You agree not to use it for any activity that violates local, state, or federal laws.

 

2. Products and Orders

All prices are listed in U.S. dollars and are subject to change without notice.

We strive to display products and descriptions accurately, but we do not guarantee that all information is error-free.

Orders are processed upon payment confirmation. Equal Grounds reserves the right to cancel or refuse any order at our discretion.

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3. Shipping and Returns

We currently ship within the United States only.

Shipping times may vary depending on product availability and location.

Due to the perishable nature of some items, food products are non-returnable. Non-food merchandise may be returned within 14 days of delivery if unused and in original packaging.

For return inquiries, please contact us on the contact page.

 

4. Payment and Billing

Payments are securely processed through third-party providers. You agree to provide current, complete, and accurate payment information for all purchases made on our site.

 

5. Intellectual Property

All content on this website including text, images, logos, and graphics is the property of Equal Grounds Community Café or its

licensors and may not be copied or reused without permission.

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6. Limitation of Liability

Equal Grounds Community Café is not liable for any indirect, incidental, or consequential damages resulting from the use of this

website or our products.

 

7. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of NY, USA, without regard to conflict of law principles.

 

8. Contact Us

For questions about these Terms or your online experience, please contact us on our contact page.